← Read This Before You Visit a Model Home

Read This Before You Visit a Model Home

What to ask, what to read twice, and what to skip before you tour a new home in Edmond or the OKC metro.

The friendly person in the model home works for the builder

Model homes are built to sell. The lighting is warm, the furniture is sized to make rooms feel bigger, and nearly every finish you see is an upgrade. The sales rep who greets you knows the floor plans, the lots, and the schedule better than anyone. They're usually good at their job and easy to like.

The rep's employer is the builder, and the rep's goal is a signed purchase agreement written the way the builder wants it. Nothing about that arrangement makes the rep untrustworthy. Their advice simply starts from the builder's side of the table, even when they're being as helpful as they can.

A few questions tell you a lot on a first visit. Ask what the base price includes and what the model has that the base house doesn't. Ask how the price has changed over the last several months and whether it's locked once you sign. Ask what's in the contract about delays. A good rep will answer all of these. Pay attention to which answers come quickly and which ones get vague.

We've sat on both sides of that desk. Mark's 19 years of new construction experience include time working directly for home builders across the OKC metro. Kelli's 21 years around new construction began with a home builder, about a year and a half before she got her license. We respect the builders we work with. We also think you deserve to sit down at the model home as informed as the person across the desk.

Before your first visit: new or existing, and how to prepare

New construction isn't automatically the better choice, and an existing home isn't automatically the cheaper one. Both have real costs, and the right answer depends on your budget, your timeline, and what you want the house to do.

  • New construction gives you a current layout, new systems, finishes you pick, and a builder's warranty. You also take on a wait, a price that grows with every upgrade, landscaping and window coverings to buy after closing, and often a newer area where the trees are young and future phases are still being built.
  • An existing home gives you a finished house you can see today, mature trees, a street with mature trees, and often a larger or more varied lot. You also take on someone else's choices and the repairs and updates an older house can need.

Put the finished price of the new home, with every upgrade and every item you'll add after closing, next to the price of the existing home plus what it realistically needs. Plenty of buyers find the two numbers closer than they expected, in one direction or the other. Once you see both, the choice usually gets easier.

Most buyers treat the first model home visit as casual browsing. Builders treat it as the start of a sale. Your name, your email, and the date you walked in usually go into the builder's system that day, so a little preparation beforehand pays off.

Builders set their own policies about registering a buyer's agent, and the timing can matter. Ask the builder about their agent-registration policy before your first visit, not after. If you already know you want someone on your side, bring your agent along or have them contact the builder ahead of time.

A few other steps make that first visit more useful:

  • Know your budget from a lender first. A pre-approval tells you what you can borrow. Your own monthly comfort number tells you what you should spend. Keep both in mind when the upgrades start adding up.
  • Write down what the house has to do. Bedrooms, an office, a garage bay for the boat, a single-story plan, room to add on later. A written list keeps a beautiful model from rewriting your priorities.
  • Decide how long you can wait. A house already under construction and a house that hasn't broken ground are two very different timelines. Know which one fits your move before a model home makes the decision for you.
  • Bring a camera and a notebook. Photograph the model's upgrade tags and signs, and write down every price you hear. You'll want those notes when the paperwork arrives.

Choosing a lot and deciding what a lot premium is worth

The lot is the one part of a new home you can never upgrade later. You can repaint, replace counters, and add a patio. You can't move the house, turn it to face a different direction, or change what gets built behind it. A lot premium is the extra the builder charges for a lot they consider better, and the premium only makes sense when the lot really is better for you.

Walk every lot you're considering, in person, before you commit. Here's what to look at:

  • Orientation. Which way the front and back of the house will face changes where the sun hits, which rooms get afternoon heat, and whether your patio is usable on a summer evening.
  • Drainage. Look at how the ground slopes and where water will go in a heavy rain. Visit after a storm if you can. Ask where the drainage easements run and whether any part of the yard sits in one.
  • What's behind it. A greenbelt, a pond, a busy road, a retention area, a commercial lot, or another row of houses all change how the home lives and how it resells.
  • What's coming next door. Ask what's planned for the empty land around the lot, inside the neighborhood and outside it. Open fields don't always stay open, and future phases can mean months of construction traffic.
  • Usable yard. A big lot on paper can shrink fast once you subtract setbacks, easements, and a steep slope. Ask for the plot plan and look at where the house actually sits.

A lot premium is worth paying when the lot solves something you care about, like privacy, a view, a flatter yard, or a better position for the sun. Paying extra just because the builder labeled a lot premium rarely comes back to you at resale. If you want room beyond a typical neighborhood lot, our guide to buying acreage and land covers wells, septic, and access.

Reading the builder's contract in plain language

Builders draft their own purchase agreements, and those agreements put the builder's interests first. Plenty of buyers see one for the first time at the sales desk, and some sign at the model home the same day they pick a lot. Slow down at this step. Read every page, and ask about anything you don't understand before you sign, not after.

Every builder's contract is different, so we won't tell you what yours says. These are the parts worth reading twice:

  • Price changes. Find out whether your price is fixed once you sign, or whether the builder can pass along higher material or labor costs. Look for the words escalation, adjustment, or cost increase.
  • Delays. Look for what happens if the house isn't done by the estimated date. Many contracts give the builder wide room on timing. Know what that room is before you schedule a move or sell your current home.
  • Deposits. Know how much you're putting down, when each payment is due, and under what conditions you'd get any of it back. Upgrade deposits are sometimes handled differently from the main deposit.
  • What's included. The contract should point to a written list of included features and finishes. If a detail isn't in writing, don't assume it's part of the price.
  • Warranty. Ask for the builder's warranty document itself, not a summary. Read what it covers, for how long, and how you submit a repair request.

If anything in the contract worries you, a real estate attorney can review it before you sign. We'll help you spot the questions. Legal advice is the attorney's job.

Cost plus or a set price: why we ask for the list

Some custom builds are offered cost plus. Cost plus means you pay what the house actually costs to build, plus the builder's fee on top. The final number isn't known when you sign, and every choice along the way moves it. For a buyer who likes knowing where they stand, cost plus can turn a budget into a guess.

Clients moving to Oklahoma from California asked us to help them find about 5 acres with a home of roughly 3,500 square feet. Land, construction, and design were all new territory for them. The builder had nothing to show but a drawing and a plan on paper, and the offer was cost plus.

We steered them away from cost plus. Our advice was to request the builder's design-features list with a fixed price attached, so every included finish was on paper and every upgrade carried its own number. Because we got involved early, their move could follow the build schedule. We walked the land with the builder to choose which trees would be removed, and we helped them choose finishes that stayed inside their budget. The completed home and the land closed together in 2022 at $867,500.

A fixed price backed by a written features list doesn't mean the price can't change. Upgrades and change orders still add cost. The difference is that you see each addition before you agree to it, and you can say no.

The upgrade price sheet: what to buy now and what to add later

The builder's upgrade price sheet is where budgets drift. Each line looks small on its own. Twenty small lines later, the house costs far more than the base price that brought you in. The model home, filled with upgrades, makes all of them feel standard.

Sort every upgrade into two piles. The first pile is anything that's hard, messy, or expensive to change after you move in. The second pile is anything you could do yourself, or hire out, a few years from now.

  • Usually worth doing during the build: ceiling height, room layout and structural options, extra windows, a larger garage, plumbing rough-ins for a future bathroom or outdoor kitchen, extra electrical outlets and wiring, blocking in the walls for TVs or cabinets, and insulation upgrades. All of these live inside the walls or the frame.
  • Usually easy to add later: paint colors, light fixtures, cabinet hardware, faucets, a backsplash, most window coverings, and landscaping beyond the basics. Builder pricing on these often runs higher than doing them yourself later.

Resale matters too. When you sell, buyers compare your house to the new homes being built down the road. Buyers of a resale home tend to notice the layout, the kitchen, the flooring, and how the home was built. A pricey finish that suits only your taste rarely comes back when you sell. Kelli has a Bachelor of Interior Design from the University of Central Oklahoma, and her rule on upgrades is simple. "Before you spend money on that, let's talk about whether you're actually going to get it back."

Ask whether design-center selections have a deadline. Many buyers make a long list of choices in a single afternoon, and the pressure to decide quickly is when budgets slip. Get the full price list ahead of the appointment and make the big decisions at home first.

The builder's preferred lender or your own lender

Many builders have a preferred lender, and the builder's incentive is sometimes tied to using that lender. An incentive can be real money, like help with closing costs or a lower rate. A generous-sounding incentive can also sit next to higher fees or a higher rate somewhere else in the loan.

Mark started in mortgage lending before he ever sold a house, so we look at the full offer, not just the headline. The only fair way to judge a lender offer is to compare it side by side with another one:

  • Get a written Loan Estimate from the builder's lender and one from a lender you choose, for the same loan amount and the same date.
  • Compare the interest rate, the lender fees, and the cash you'll need at closing, line by line.
  • Ask exactly what the builder's incentive is, whether it depends on the lender, and whether it's written into your contract.
  • Ask how long each lender can lock your rate, and what a lock costs if the build runs long.

Sometimes the builder's lender wins the comparison, and sometimes your own lender does. Your lender is the right person to advise you on the loan itself. We'll help you set the two offers next to each other so the choice is clear.

During the build, and selling the house you have now

Signing the contract starts the part of the process where most decisions get made. Some are small and some are permanent. A written record and regular visits to the site keep small surprises from becoming expensive ones.

  • Visit the site. Ask the builder how and when you can visit, since active job sites have safety rules. Take photos at every stage, especially of the framing, plumbing, and wiring before the drywall covers them.
  • Make the site decisions in person. On a wooded or larger lot, choices about which trees to keep and which to clear come early and can't be undone. Be there, or have someone there for you.
  • Put every change in writing. Any change to the plan, the finishes, or the price should be a signed change order with the cost listed. Keep your own copy of every one, along with emails and texts about the house.
  • Consider an independent inspection. A new house can still have mistakes. Ask the builder whether they'll allow an independent inspector at key stages, such as before the drywall goes up and before closing, and get the answer in writing.

Many buyers ask how to sell their current home while they build. Waiting on a build can work in your favor, since construction usually leaves time to get your house ready and on the market without a scramble. Completion dates can move, though, so plan your sale around a range of dates, not a single day. Depending on your situation, the options can include a contingent offer, closings scheduled on the same day or close together, or bridge financing from a lender based on the equity in your current home. Our page on selling to trade up covers how we plan both sides of the move, and a home value review gives you the number to plan around.

How Mark and Kelli help with a new build

We're Mark and Kelli Osterman, REALTORS® with The Agency in Edmond. We work as The Osterman Team, and on a new build you get both of us. Mark brings 19 years of new construction experience and a mortgage lending background. Kelli brings an interior design degree and 21 years around new construction. Our job isn't to talk you into a house. Our job is to help you understand what you're buying.

We help buyers compare builders and lots, read the builder's contract with them, ask for a written list of included features at a set price, sort the upgrade sheet, and compare lender offers side by side. Most of the new homes we help buyers with are in and around new construction in Edmond. You can read more about how we help with new construction or about The Osterman Team.

You don't need to have picked a builder, a lot, or even a part of town before you talk to us. The first conversation is how you get a plan. Talk to Mark and Kelli before your first model home visit.

Everything in this guide is general information, not legal or lending advice, and every builder's contract is different.

Frequently Asked Questions

Should I register my agent on my first visit to a model home?

Builders set their own policies on registering a buyer's agent, and the timing can matter. Ask the builder about their agent-registration policy before your first visit, and bring your agent along or have them contact the builder ahead of time.

Is a lot premium worth paying?

A lot premium is worth it when the lot gives you something you care about, like privacy, a view, a flatter yard, or better sun. Walk the lot, check drainage, and ask what's planned for the land around it before you pay extra.

Which new construction upgrades are worth it?

Upgrades inside the walls or the frame, like ceiling height, layout, wiring, plumbing rough-ins, and insulation, are hard to add later. Paint, light fixtures, hardware, and faucets are usually easy to change yourself after you move in.

Can I sell my current home while my new home is being built?

Yes. A build timeline often gives you months to prepare and sell. Completion dates can move, so plan around a range of dates, and talk with us about options like close-together closings or bridge financing from a lender.

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